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Evidence Guide: MEM11014 - Undertake warehouse dispatch process

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM11014 - Undertake warehouse dispatch process

What evidence can you provide to prove your understanding of each of the following citeria?

Dispatch goods

  1. Check carrier and customer documentation
  2. Communicate loading and transportation requirements to driver and receive confirmation from the driver
  3. Load goods onto vehicle using appropriate materials handling techniques and devices
  4. Complete inventory records/documentation according to SOPs
Check carrier and customer documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate loading and transportation requirements to driver and receive confirmation from the driver

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Load goods onto vehicle using appropriate materials handling techniques and devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete inventory records/documentation according to SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine job requirements

  1. Follow standard operating procedures (SOPs)
Follow standard operating procedures (SOPs)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comply with work health and safety (WHS) requirements at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate personal protective equipment (PPE) in accordance with SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify despatch requirements from customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange and consolidate orders

  1. Consolidate packed orders into customer or carrier batches according to SOPs
Consolidate packed orders into customer or carrier batches according to SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Place consolidated goods into correct dispatch area

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for dispatch of goods

  1. Identify goods requiring special unloading procedures
Identify goods requiring special unloading procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Pack goods and shrink-wrap and/or palletise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Label goods and attach appropriate documentation according to SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Place goods in dispatch area ready for loading according to pick-up schedule and carrier requirements

  1. Check carrier and customer documentation
Check carrier and customer documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate loading and transportation requirements to driver and receive confirmation from the driver

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Load goods onto vehicle using appropriate materials handling techniques and devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete inventory records/documentation according to SOPs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Packed includes one (1) or more of the following:

wrapping

shrink wrapping

wrapping in bubble wrap

polystyrene packing

pallets

crates/boxes

other methods

packing tape

banding

boxes

pallet racking

Labelled includes the following:

labelling to meet requirements of dangerous goods legislation acts and regulations, storage of chemicals/poisons, industry codes of practice and environmental codes

Documentation includes one (1) or more of the following:

invoice

carrier or supplier documentation

Loading includes the following:

special loading procedures required with respect to hazardous goods, chemicals/poisons and for goods where size, shape, fragility require special procedures

Materials handling techniques and devices include one (1) or more of the following:

hand trolleys

wheelbarrows

motorised/hand pallet trucks (not sit on)

hand carts

dedicated production or process lifting equipment

baskets, spreader bars, cradles or the like attached to lifting equipment